GOV.UK Verify
All Systems Operational

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.

If you’re trying to access a government service and need help to sign into your Verify account find out who to contact.

If you're a service or identity provider and you're having issues that aren't reflected here, please email our support team with the details of the problem your service is experiencing.

To subscribe to alerts about disruption to the service select the 'Subscribe to updates' option above and you will be notified of any changes.

Certified companies / identity providers Operational
DigIdentity Operational
Post Office Operational
Document Checking Service Operational
DVLA Operational
Passport Office Operational
DVA (Northern Ireland Driving Licence Agency) Operational
GOV.UK Verify Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Passport Office have scheduled maintenance starting at 18:00 on Tuesday 13th December for 1 hour.

During this time it will not be possible to prove your identity using a passport.

All other services will still be available, so users can continue to prove their identity using their driving licence.

Posted on Nov 22, 2022 - 09:32 GMT
There will be downtime to the service from 5pm to approx 11pm.
Posted on Nov 23, 2022 - 09:38 GMT
Past Incidents
Dec 10, 2022

No incidents reported today.

Dec 9, 2022

No incidents reported.

Dec 8, 2022
Completed - The scheduled maintenance has been completed.
Dec 8, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 17:00 GMT
Scheduled - As follow-up of yesterday's maintenance Digidentity need to perform some final maintenance steps to ensure continuing efficiency of their platform. Users may experience some downtime during the following timeslot: Thursday 8 Dec 2022 from 17:00 UTC/18:00 CET to 18:00 UTC/19:00 CET.
Dec 8, 15:57 GMT
Completed - The scheduled maintenance has been completed.
Dec 8, 09:05 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:01 GMT
Update - We will be undergoing scheduled maintenance during this time.
Dec 7, 17:00 GMT
Scheduled - Upcoming scheduled maintenance notice

Please note that Digidentity registration and signing services will be unavailable on Wednesday 7 Dec 2022 from 17:00 UTC/18:00 CET to 18:00 UTC/19:00 CET. This update is to resolve an issue our monitoring services identified today. During this timeslot our users may experience downtime. The most up-to-date information will be available on our status page.

Dec 7, 15:08 GMT
Dec 7, 2022
Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022
Completed - The scheduled maintenance has been completed.
Dec 4, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 22:00 GMT
Scheduled - The Passport Office have scheduled maintenance starting at 22:00 on Saturday 3rd December for 2 hours.

During this time it will not be possible to prove your identity using a passport.

All other services will still be available, so users can continue to prove their identity using their driving licence.

Dec 1, 13:24 GMT
Dec 3, 2022
Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022
Resolved - HM Land Registry have resolved the incident and the service is now operational
Nov 26, 10:10 GMT
Update - We are continuing to investigate this issue.
Nov 25, 17:53 GMT
Investigating - Hello,

HM Land Registry had scheduled maintenance planned on Friday 25 November, starting at 14:00 for 2 hours.

This maintenance window has overrun and HMLR are working to resolve the issues as a matter of urgency and apologise for any inconvenience caused. The entry page to their service is being kept updated with a status message: https://sign-your-mortgage-deed.landregistry.gov.uk/

No other services are impacted by this issue.

HM Land Registry is looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,

Owen Blacker
Lead software engineer

GOV.UK Verify team

Nov 25, 17:32 GMT