GOV.UK Verify
All Systems Operational

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.


If you've having issues that aren't reflected here, please contact idasupport@digital.cabinet-office.gov.uk

GOV.UK Verify hub Operational
Certified companies Operational
Barclays Operational
DigIdentity Operational
Experian Operational
Post Office Operational
Secure Identity Operational
Document Checking Service ? Operational
GOV.UK Verify Operational
DVLA Operational
Passport Office Operational
DVA ? Operational
eIDAS German Middleware Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2019
Completed - The scheduled maintenance has been completed.
May 23, 08:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 08:00 BST
Scheduled - Hello,

DVA NI plans to carry out essential maintenance between 8.00 - 8.15 BST 23/05/2019.

During this time DVA NI will be unavailable for the Document Checking Service.

All other services will be operational.

Regards,

GOV.UK Verify team
May 22, 15:46 BST
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Resolved - This incident has been resolved.
May 14, 10:08 BST
Update - This incident has now been resolved.
May 14, 08:52 BST
Investigating - Hello,

We are aware of and investigating a problem with the Passport Office Document Checking Service.

Some requests are timing out or failing.

The Passport Office is looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,

Benjamin Gill

GOV.UK Verify team
May 13, 14:32 BST
May 12, 2019
Completed - The scheduled maintenance has been completed.
May 12, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 01:00 BST
Scheduled - Hello,

Barclays plans to carry out essential maintenance between 01.00 - 06.30 BST 12/05/2019

During this time users of their service for both the journeys (sign in and sign up) will be impacted and users will land on their maintenance page.

All other services will be operational.

Regards,

GOV.UK Verify team
May 7, 16:15 BST
May 11, 2019
Completed - The scheduled maintenance has been completed.
May 11, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:00 BST
Scheduled - Hello,

Her Majesty’s Passport Office plans to carry out essential maintenance on the Data Validation Application (DVA) service between 22.00 - 23.00 BST 11 May 2019.

During this time users of their service might be unable to verify.

All other services will be operational.

Regards,
GOV.UK Verify team
May 8, 17:49 BST
May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.