GOV.UK Verify
All Systems Operational

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.


If you've having issues that aren't reflected here, please contact idasupport@digital.cabinet-office.gov.uk

Uptime over the past 90 days. View historical uptime.
GOV.UK Verify hub Operational
Certified companies Operational
Barclays Operational
DigIdentity Operational
Experian Operational
Post Office Operational
Secure Identity Operational
Document Checking Service ? Operational
GOV.UK Verify Operational
DVLA Operational
Passport Office Operational
DVA ? Operational
eIDAS German Middleware Operational
eIDAS UK Proxy ? Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jan 20, 2020

No incidents reported today.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020
IMPORTANT: [Specific Service GOV.UK Verify/Passport Office/DVLA/DVA Document Checking Service] is [what the problem is or what the end user might be experiencing]
Resolved - Hello,

We have resolved the issue that affected checking GB licensed today, and full service has been restored.

I’m sorry for the impact that this has had on your users and the service you provide, and the problems this has caused for your team.

Making sure the Document Checking Service is constantly available and robust is our priority and we’ll be doing everything we can to minimise the possibility of outage in the future. We will now start looking into why and how this happened.

The quickest way to get help is to email us or to let us know how this incident has affected you, please contact via idasupport@digital.cabinet-office.gov.uk.

Regards,

Benjamin Gill

GOV.UK Verify team
Jan 8, 08:37 GMT
Investigating - Hello,

We are aware of and investigating a problem with the DVLA Document Checking Service.

Users are unable to verify using a GB driving licence. Other documents are unaffected.

We are looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,

Benjamin

GOV.UK Verify team
Jan 8, 08:21 GMT
Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

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