GOV.UK Verify
Monitoring - GOV.UK Verify may not work with some services if the user is using an iOS 12 device, Safari on MacOS 10.14 or some older version of Chrome. A full list of affected browsers can be found at https://www.chromium.org/updates/same-site/incompatible-clients.

This is an ongoing problem and no immediate fix is available.
Nov 13, 11:37 GMT

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.

If you’re trying to access a government service and need help to sign into your Verify account find out who to contact.

If you're a service or identity provider and you're having issues that aren't reflected here, please email our support team with the details of the problem your service is experiencing.

To subscribe to alerts about disruption to the service select the 'Subscribe to updates' option above and you will be notified of any changes.

Certified companies / identity providers Operational
90 days ago
100.0 % uptime
Today
Barclays Operational
90 days ago
100.0 % uptime
Today
DigIdentity Operational
Experian Operational
Post Office Operational
Secure Identity Operational
Document Checking Service Operational
DVLA Operational
Passport Office Operational
DVA (Northern Ireland Driving Licence Agency) Operational
GOV.UK Verify Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Verify DCS HMPO Availability Jul 24, 22:00 - Jul 25, 01:30 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 16:55 BST
Scheduled - Hello,

Her Majesty's Passport Office (HMPO) plans to carry out maintenance between 10pm and 1:30am on the night of Saturday 24th July 2021/Sunday 25th of July 2021.

During this time, users will not be able to use a passport to prove their identity using GOV.UK Verify. They will be able to use a driving licence to prove their identity as usual.

All other services will be operational.

Regards,
GOV.UK Verify team
Jul 20, 16:54 BST
Past Incidents
Jul 23, 2021

No incidents reported today.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 17:00 BST
Scheduled - Hello,

Rural Payments plans to carry out essential maintenance between 17.00 - 23.00 GMT/BST 21/07/2021.

During this time, users will not be able to use Verify to Sign into Rural Payments

All other services will be operational.

Regards,
GOV.UK Verify team
Jul 21, 17:00 BST
Completed - The scheduled maintenance has been completed.
Jul 21, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 17:03 BST
Scheduled - Hello,

Rural Payments plans to carry out essential maintenance between 17.00 - 24.00 GMT/BST 20/07/2021.

During this time, users will not be able to use Verify to Sign into Rural Payments

All other services will be operational.

Regards,
GOV.UK Verify team
Jul 8, 08:25 BST
Jul 20, 2021
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

Jul 9, 2021

No incidents reported.