GOV.UK Verify
Universal Credit not working with Spanish identities
Monitoring - Universal Credit cannot be used with eIDAS identities from Spain: this is a long-term issue with no expected resolution in the near future.
Jun 3, 10:59 BST

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If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.


If you've having issues that aren't reflected here, please contact idasupport@digital.cabinet-office.gov.uk

Certified companies / identity providers Operational
Barclays Operational
DigIdentity Operational
Experian Operational
Post Office Operational
Secure Identity Operational
European Union identity providers (UK eIDAS connector) ? Operational
Document Checking Service Operational
DVLA Operational
Passport Office Operational
DVA (Northern Ireland Driving Licence Agency) Operational
eIDAS German Middleware Operational
eIDAS UK Proxy Operational
GOV.UK Verify Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EXPERIAN maintenance 02.00 - 03.00 BST 23/09/2020 - minimal disruption Sep 23, 02:00-03:00 BST
Hello,

Experian are planning on maintenance at 01.00 - 02.00 BST/GMT 23/09/2020.

There will be minimal.
Posted on Sep 16, 14:45 BST
Past Incidents
Sep 18, 2020

No incidents reported today.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
SecureIdentity service is temporarily unavailable due to scheduled maintenance
Resolved - This incident has been resolved.
Sep 9, 10:25 BST
Update - We are continuing to work on a fix for this issue.
Sep 9, 09:06 BST
Identified - Hello,

SecureIdentity are currently carrying out essential maintenance.

During this time users of their service will be be unable to use the service.

Regards,

GOV.UK Verify team
Sep 9, 09:05 BST
Cannot use Verify to sign in with a digital identity from Spain
Resolved - This incident has been resolved.
Sep 9, 09:46 BST
Identified - You cannot currently use Verify to sign in to a Government Service with a digital identity from Spain. We are working with the Spanish ID scheme to address this.
Aug 19, 11:01 BST
Sep 8, 2020

No incidents reported.

Sep 7, 2020
DCS DVA licence checking, essential upstream maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 12:01 BST
Scheduled - DCS NI (DVA) licence checks will be unavailable from 12:00 Friday 4 September until 09:00 Monday 7 September due to essential maintenance being performed by the upstream DVA service.

We apologise for any inconvenience.
Sep 4, 10:50 BST
Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.

Sep 4, 2020
DCS DVA licence checks unavailable
Resolved - This incident has been resolved.
Sep 4, 10:44 BST
Investigating - Hello,

We are aware of and investigating a problem with the GOV.UK Verify Document Checking Service that prevents checking of NI (DVA) driving licences.

Users are still able to check passports and GB (DVLA) driving licences. GOV.UK Verify users who already have an identity are unaffected.

We are working with DVA to resolve the issue.

Regards,

GOV.UK Verify team
Sep 4, 09:17 BST
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