GOV.UK Verify
Update - We are continuing to investigate this issue.
Apr 8, 14:01 BST
Investigating - Hello,

We are aware of and investigating a problem with the GOV.UK Verify Document Checking Service.

Users may experience issues when trying to verify using Northern Ireland driving licences but can sign-in to existing accounts.

We are looking into this as a matter of urgency and will update you as soon as we know more.

Regards,

GOV.UK Verify - Document Checking Service Team
Apr 8, 14:00 BST
Monitoring - GOV.UK Verify may not work with some services if the user is using an iOS 12 device, Safari on MacOS 10.14 or some older version of Chrome. A full list of affected browsers can be found at https://www.chromium.org/updates/same-site/incompatible-clients.

This is an ongoing problem and no immediate fix is available.
Nov 13, 11:37 GMT

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.


If you've having issues that aren't reflected here, please contact idasupport@digital.cabinet-office.gov.uk

To subscribe for alerts about disruption to service, select the 'Subscribe to updates' option above, or email us at idasupport@digital.cabinet-office.gov.uk and we'll add you.

Certified companies / identity providers Operational
Barclays Operational
DigIdentity Operational
Experian Operational
Post Office Operational
Secure Identity Operational
Document Checking Service Partial Outage
DVLA Operational
Passport Office Operational
DVA (Northern Ireland Driving Licence Agency) Partial Outage
GOV.UK Verify Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Resolved - This incident has now been resolved.
Apr 8, 17:53 BST
Identified - The issue has been identified, and affects some users who have been asked to provide their driver license in order to match their DVLA records. A fix has been identified.
Apr 8, 08:48 BST
Investigating - Users verifying their identity to use in DVLA services may experience issues after providing their driver's license to Verify.
This issue is currently being investigated.
Apr 7, 17:16 BST
Resolved - This incident has been resolved.
Apr 8, 13:17 BST
Investigating - Hello,

We are aware of and investigating a problem with the GOV.UK Verify Document Checking Service.

Users may experience issues when trying to verify using Northern Ireland driving licences but can sign-in to existing accounts.

We are looking into this as a matter of urgency and will update you as soon as we know more.

Regards,

GOV.UK Verify - Document Checking Service Team
Apr 8, 10:36 BST
Apr 7, 2021
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.