GOV.UK Verify Status

GOV.UK Verify

All Systems Operational

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.

If you’re trying to access a government service and need help to sign into your Verify account find out who to contact.

If you're a service or identity provider and you're having issues that aren't reflected here, please email our support team with the details of the problem your service is experiencing.

To subscribe to alerts about disruption to the service select the 'Subscribe to updates' option above and you will be notified of any changes.

Certified companies / identity providers Operational

DigIdentity Operational

Post Office Operational

Document Checking Service Operational

DVLA Operational

Passport Office Operational

DVA (Northern Ireland Driving Licence Agency) Operational

GOV.UK Verify Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Passport Office scheduled maintenance on Tuesday 13th December at 18:00 Dec 13, 2022 18:00-19:00 GMT

The Passport Office have scheduled maintenance starting at 18:00 on Tuesday 13th December for 1 hour.

During this time it will not be possible to prove your identity using a passport.

All other services will still be available, so users can continue to prove their identity using their driving licence.
Posted on Nov 22, 2022 - 09:32 GMT

Major Release 15 for RPAs Rural Payment Service is scheduled for 5pm on Thursday 15th December 2022 Dec 15, 2022 17:00-23:00 GMT

There will be downtime to the service from 5pm to approx 11pm.
Posted on Nov 23, 2022 - 09:38 GMT

Past Incidents

Dec 10, 2022

No incidents reported today.

Dec 9, 2022

No incidents reported.

Dec 8, 2022

Digidentity Registration & Signing Services: emergency maintenance

Completed - The scheduled maintenance has been completed.
Dec 8, 18:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 17:00 GMT

Scheduled - As follow-up of yesterday's maintenance Digidentity need to perform some final maintenance steps to ensure continuing efficiency of their platform. Users may experience some downtime during the following timeslot: Thursday 8 Dec 2022 from 17:00 UTC/18:00 CET to 18:00 UTC/19:00 CET.
Dec 8, 15:57 GMT

Digidentity Registration & Signing Services: emergency maintenance

Completed - The scheduled maintenance has been completed.
Dec 8, 09:05 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:01 GMT

Update - We will be undergoing scheduled maintenance during this time.
Dec 7, 17:00 GMT

Scheduled - Upcoming scheduled maintenance notice

Please note that Digidentity registration and signing services will be unavailable on Wednesday 7 Dec 2022 from 17:00 UTC/18:00 CET to 18:00 UTC/19:00 CET. This update is to resolve an issue our monitoring services identified today. During this timeslot our users may experience downtime. The most up-to-date information will be available on our status page.
Dec 7, 15:08 GMT

Dec 7, 2022

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

Passport Office scheduled maintenance on Saturday 3rd December 22:00 - 00:00

Completed - The scheduled maintenance has been completed.
Dec 4, 00:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 22:00 GMT

Scheduled - The Passport Office have scheduled maintenance starting at 22:00 on Saturday 3rd December for 2 hours.

During this time it will not be possible to prove your identity using a passport.

All other services will still be available, so users can continue to prove their identity using their driving licence.
Dec 1, 13:24 GMT

Dec 3, 2022

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

IMPORTANT: HM Land Registry is unavailable

Resolved - HM Land Registry have resolved the incident and the service is now operational
Nov 26, 10:10 GMT

Update - We are continuing to investigate this issue.
Nov 25, 17:53 GMT

Investigating - Hello,

HM Land Registry had scheduled maintenance planned on Friday 25 November, starting at 14:00 for 2 hours.

This maintenance window has overrun and HMLR are working to resolve the issues as a matter of urgency and apologise for any inconvenience caused. The entry page to their service is being kept updated with a status message: https://sign-your-mortgage-deed.landregistry.gov.uk/

No other services are impacted by this issue.

HM Land Registry is looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,

Owen Blacker
Lead software engineer

GOV.UK Verify team
Nov 25, 17:32 GMT