GOV.UK Verify Status

GOV.UK Verify

All Systems Operational

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.

If you've having issues that aren't reflected here, please contact idasupport@digital.cabinet-office.gov.uk

GOV.UK Verify hub Operational

Certified companies Operational

Barclays Operational

DigIdentity Operational

Experian Operational

Post Office Operational

Secure Identity Operational

Document Checking Service Operational

GOV.UK Verify Operational

DVLA Operational

Passport Office Operational

DVA Operational

eIDAS German Middleware Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 19, 2019

Experian planned maintenance 00.10 - 01.10 GMT 19/11/2019

Completed - The scheduled maintenance has been completed.
Nov 19, 01:10 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:10 GMT

Scheduled - Hello,

Experian plans to carry out essential maintenance between 00.10 and 01.10 GMT 19/11/2019.

During this time users of their service may experience short periods of being unable to connect.

All other services will be operational.

Regards,

GOV.UK Verify team
Nov 18, 16:09 GMT

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

Barclays is experiencing issues with registration and signing in

Resolved - This incident has been resolved.
Nov 14, 16:20 GMT

Investigating - Barclays are currently experiencing issues with customers registering and signing in. Customers may not receive a one time password (OTP).

The cause is being investigated.
Nov 14, 11:46 GMT

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

IMPORTANT: Document Checking Service is experiencing unscheduled downtime

Resolved - We have now resolved this incident.
Nov 9, 02:07 GMT

Update - We are continuing to investigate this issue.
Nov 9, 02:06 GMT

Investigating - Hello,

We are aware of and investigating a problem with the GOV.UK Verify Document Checking Service

The DCS team are looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,

Alex Wilson

GOV.UK Verify team
Nov 9, 00:42 GMT

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.