GOV.UK Verify
All Systems Operational

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.


If you've having issues that aren't reflected here, please contact idasupport@digital.cabinet-office.gov.uk

GOV.UK Verify hub Operational
Certified companies Operational
Barclays Operational
DigIdentity Operational
Experian Operational
Post Office Operational
Secure Identity Operational
Document Checking Service ? Operational
GOV.UK Verify Operational
DVLA Operational
Passport Office Operational
DVA ? Operational
eIDAS German Middleware Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2019
Completed - The scheduled maintenance has been completed.
Nov 19, 01:10 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:10 GMT
Scheduled - Hello,

Experian plans to carry out essential maintenance between 00.10 and 01.10 GMT 19/11/2019.

During this time users of their service may experience short periods of being unable to connect.

All other services will be operational.

Regards,

GOV.UK Verify team
Nov 18, 16:09 GMT
Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
Resolved - This incident has been resolved.
Nov 14, 16:20 GMT
Investigating - Barclays are currently experiencing issues with customers registering and signing in. Customers may not receive a one time password (OTP).

The cause is being investigated.
Nov 14, 11:46 GMT
Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019
Resolved - We have now resolved this incident.
Nov 9, 02:07 GMT
Update - We are continuing to investigate this issue.
Nov 9, 02:06 GMT
Investigating - Hello,

We are aware of and investigating a problem with the GOV.UK Verify Document Checking Service

The DCS team are looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,

Alex Wilson

GOV.UK Verify team
Nov 9, 00:42 GMT
Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.