GOV.UK Verify
Universal Credit not working with Spanish identities
Monitoring - Universal Credit cannot be used with eIDAS identities from Spain: this is a long-term issue with no expected resolution in the near future.
Jun 3, 10:59 BST
Estonian identity scheme currently not available for UK services
Monitoring - The Estonian identity scheme is not currently available for UK services. The identity scheme has been notified and asked to provide connectivity.
Jun 3, 10:55 BST

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.


If you've having issues that aren't reflected here, please contact idasupport@digital.cabinet-office.gov.uk

Uptime over the past 90 days. View historical uptime.
Certified companies / identity providers Partial Outage
90 days ago
96.73 % uptime
Today
Barclays Operational
DigIdentity Operational
Experian Operational
Post Office ? Operational
Secure Identity Operational
European Union identity providers (UK eIDAS connector) ? Partial Outage
90 days ago
96.73 % uptime
Today
Document Checking Service ? Operational
DVLA Operational
Passport Office Operational
DVA ? Operational
eIDAS German Middleware Operational
eIDAS UK Proxy ? Operational
90 days ago
100.0 % uptime
Today
GOV.UK Verify Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jun 7, 2020
Document Checking Service: HMPO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:00 BST
Update - We will be undergoing scheduled maintenance during this time.
May 28, 18:19 BST
Scheduled - Hello,

HMPO plans to carry out essential maintenance between 10pm and midnight GMT 06/06/2020.

During this time, users will not be able to check passport data. So new GOV.UK Verify users will not be able to register using a passport.

All other services will be operational.

Regards,

Chris Clayson
GOV.UK Verify team
May 28, 18:19 BST
Jun 6, 2020
Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020
EU identities not available
Resolved - This incident has been resolved.
Jun 3, 10:49 BST
Identified - We are in contact with the relevant authorities that run the identity schemes in the affected EU states.
May 28, 15:47 BST
Investigating - The following countries' identity schemes are not currently available for UK services:

* Estonia
* Italy
* Portugal
* Spain
May 28, 15:46 BST
Universal Credit not working with Spanish identities
Resolved - This incident has been resolved.
Jun 3, 10:48 BST
Identified - This is a problem with Universal Credit and we do not expect a resolution in the near future.
May 28, 15:44 BST
Investigating - Universal Credit cannot be used with eIDAS identities from Spain: this is a long-term issue with no expected resolution in the near future.
May 28, 15:41 BST
Jun 2, 2020
Experian overnight maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 00:00 BST
Scheduled - Experian will be performing maintenance on their identity provider service at this time.
May 29, 09:06 BST
Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

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