GOV.UK Verify
All Systems Operational

About This Site

Welcome to GOV.UK Verify's status page.

If you're here it could be that we are experiencing difficulties. We'll post details here to keep you up to date.


If you've having issues that aren't reflected here, please contact idasupport+feedback@digital.cabinet-office.gov.uk

GOV.UK Verify hub   Operational
Certified companies Operational
Barclays   Operational
CitizenSafe   Operational
DigIdentity   Operational
Experian   Operational
Post Office   Operational
Secure Identity   Operational
Royal Mail   Operational
Document Checking Service ? Operational
GOV.UK Verify   Operational
DVLA   Operational
Passport Office   Operational
DVA   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 23, 2017

No incidents reported today.

Nov 22, 2017

No incidents reported.

Nov 21, 2017
Completed - The scheduled maintenance has been completed.
Nov 21, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 GMT
Scheduled - Hello,

Barclays plans to carry out essential maintenance between 00.00 and 06.00 GMT/BST Tuesday 21 November 2017.

During this time users of their service will be unable to verify or sign-in using the Barclays service.

All other services will be operational.

Regards,

GOV.UK Verify team
Nov 20, 16:11 GMT
Nov 20, 2017
Completed - The scheduled maintenance has been completed.
Nov 20, 22:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 22:00 GMT
Scheduled - Hello,

The Passport Office needs to carry out emergency maintenance between 22.00 and 22.30 GMT tonight, Monday 20 November.

During this time users of their service will be unable to verify passport information

All other services will be operational.

We apologise for the very short notice.

Regards,

GOV.UK Verify team
Nov 20, 16:22 GMT
Resolved - Hello,

GOV.UK Verify DCS has resolved the issue and full service has been restored.

It appears to have been a temporary networking issue at one of our providers and we are following up with them to understand the root cause. We will continue to monitor this issue over the course of the day.

I’m sorry for the impact that this has had on your users and the service you provide, and the problems this has caused for your team.


Making sure the Document Checking Service is constantly available and robust is our priority and we’ll be doing everything we can to minimise the possibility of outage in the future.

The quickest way to get help is to email us or to let us know how this incident has affected you, please contact via idasupport@digital.cabinet-office.gov.uk.

Regards,

GOV.UK Verify team
Nov 20, 11:04 GMT
Investigating - Hello,

We are aware of and investigating a problem with theGOV.UK Verify Document Checking ServiceService.


- Users may be unable to verify but will be able to sign-in

We are looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,

GOV.UK Verify team
Nov 20, 10:46 GMT
Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017
Completed - The scheduled maintenance has been completed.
Nov 16, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:01 GMT
Scheduled - Hello,

DVLA Document Checking Service plans to carry out essential maintenance between 09.00 and 10.00 GMT on Thursday 16 November 2017.

During this time there will be a few minutes when users of their service will be unable to verify using UK Driving Licences. Users will still be able to sign in via their certified company.

All other services will be operational.

Regards,

GOV.UK Verify team
Nov 15, 12:37 GMT
Nov 15, 2017
Completed - The scheduled maintenance has been completed.
Nov 15, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 GMT
Scheduled - Hello,

Barclays plans to carry out essential maintenance between 00.01 and 06.00 GMT on Wednesday 15 November.


During this time users of their service will be be unable to verify or sign-in.

All other services will be operational.

Regards,

GOV.UK Verify team
Nov 14, 16:31 GMT
Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.