IMPORTANT: DVA Document Checking Service unavailable
Incident Report for GOV.UK Verify
Resolved
This incident has been resolved.
Posted May 08, 2019 - 17:23 BST
Update
DVA is still monitoring the situation. The service might be available again during the night.

We will be updating the Status page in the morning.
Posted May 07, 2019 - 23:35 BST
Update
We are continuing to monitor for any further issues.
Posted May 07, 2019 - 23:34 BST
Monitoring
DVA expects the service to be back up and running by 9pm BTS.
Posted May 07, 2019 - 18:14 BST
Identified
DVA has identified the issue and is working on the resolution of the problem.

We will continue to update this page on any progress.
Posted May 07, 2019 - 17:56 BST
Investigating
Hello,

We are aware of and investigating a problem with the DVA Document Checking Service.

DVA looking into this as a matter of urgency and we will update you as soon as we know more.

Regards,
GOV.UK Verify team
Posted May 07, 2019 - 17:25 BST
This incident affected: Document Checking Service (DVA).